You can reset your Blackboard password yourself anytime 24/7 without having to wait for tech support. Very important: you will need access to your GTC student email because a link will be sent to that email in order for you to reset your Blackboard password.
To reset your password, go to the Blackboard login screen (https://gwinnetttech.blackboard.com) and click on "Forgot Your Password" and then follow the instructions.
Help us help you!
We will be able to assist you faster if you provide us with the necessary information when you first contact us. Please follow these tips:
Contact us online by filling out the Helpdesk Request Form
Email us at firstname.lastname@example.org
Call us at 678-226-6682
Text us at 678-552-4659
Visit us at the Lawrenceville campus: Building 100, Room 407
Visit us at the Alpharetta-North campus: Office 150- Stop by the front desk and ask for Blackboard Support.
Blackboard Help Desk Hours of Operation:
Mon-Thur 8 am - 5pm
Friday 8 am - 4 pm
Emails and phone calls sent during regular business hours will receive a response on the same day. Emails and phone calls sent after business hours will receive a response on the next business day.